Returns & Exchanges

At HenGear, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for easy returns and exchanges on all unworn apparel. Items must be returned in their original condition with all tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your original packaging.

• 3.
  Drop Off Package

  Hand your package to any authorized carrier location or schedule a pickup to send your items back to our distribution center.

• 4.
  Receive Your Refund

  After our team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.